Accountability in Care.
"If a device fails, your care stops—I make sure that gap is closed immediately. As an authorized distribution node, we honor the full factory warranty on all extraction devices."
The Continuity Guarantee
If your device suffers a terminal electronic failure within the first 90 days, verified clinical accounts are eligible for an immediate replacement unit to minimize therapy interruption.
*Subject to verification of clinical necessity and device diagnostic report.
What's Protected
Electronic Systems
Full coverage for internal heaters, PID controllers, and battery management systems as per manufacturer specifications.
Material Integrity
Protection against manufacturing defects in borosilicate, titanium, and medical-grade polymers.
Technical Support
Lifetime access to our support desk for troubleshooting and maintenance guidance.
Need to initiate a claim?
Our diagnostic team is ready to process your request. Please have your device serial number and proof of purchase ready.